The Value Link is a business advisory organisation specialising in helping our clients increase value for their customers. Our objective is to help our clients increase their profitability and market share in a manner that is organic, repeatable and sustainable.

Using a world class methodology, we are a catalyst in helping our clients achieve the following outcomes:

• Associate Profitability to Customer Loyalty: Measure customer loyalty and associate it to profit and growth areas of the business called Customer Value Streams (CVS). This enables our clients to invest their precious time and financial resources on areas that will deliver a significant ROI and simultaneously increase value for their customers.

• Improve Customer Value Streams: Help our clients reduce waste, improve ROI and increase value for customers by Leaning their core business processes. Internationally certified Six Sigma Black Belts work directly with our clients to achieve this outcome. This applies to all major business units like IT, Administration, HR, Manufacturing, Finance and Customer Support.

• Implement Operational Support: Once realised, it is critical to sustain all increases in profitability and customer value as a result of Lean Process Performance. We achieve this result by helping our clients design and implement effective IT systems and strategies with extremely high ROI pottential.

We are as passionate as our clients about results and managing risk. Hence our methodology is defined on five core principles that uses a low risk, high gain model, with short lead times to ROI.

Related Links:

How we measure customer loyalty and associate it with profitability.

How we help achieve financial returns using a low risk model with short lead times to ROI.

Why our methodology is world class.

Do you wish to explore further?

Please drop us an email with your contact details and we will get right back to you.